What our customers are saying about us…

At T & M Flooring Service, we pride ourselves on award winning customer service. We're not finished until yoou're satisfied. Just take a look at what our customers are saying about our work!

April 2012

Review by: Jeremy DeFrancisco
Project: Refinish Wood Flooring
Comments: I found out about T&M Flooring through Groupon and decided to give them a try.  We had just moved into our new condo and the floors were faded, scratched and some of the floor boards were bowing (not good signs).  I scheduled a meeting with Matt to provide a quote and he is very much a straight shooter and you can tell he knows his stuff about floors.  He was very thorough w/ the quote process and expressed any concerns he might have but told me he’d be able to get my floors looking brand new and provided me w/ a quote that was spot on to my final quote (no price surprises here).  We also wanted our floors to be a shade or two darker and he told us no problem.

It took Matt about 2.5 days to finish (~1,400 square feet) and I could not have been happier.  We stained it a shade darker – all of the scratches/rough patches are completely gone and even the slight bowing we had was completely smoothed out.  I would recommend T&M to anyone looking to re-do their hardwood floors!

April 17 2011

Review by scott L in Joliet, IL
Project: Refinish Wood Flooring
Comments: From initail quote through completion, everything was accurate. Matt came over to our house for a quote and a little extra work before we even started refinishing the floors. All questions were answered before that start of the job and phone calls were returned almost immediately. Matt was nothing but patient with us about the start date of the job and our stain color choice. Very personable and easy going, great guy to deal with and HE actually does the work. So nice to know who is going to be in your home for a few days doing a large project. We shopped around for over a year for someone we could trust to do this job and i'm glad we did!!!

November 01 2010

Review by Daniela K in Naperville, IL
Project: Install or Completely Replace Wood Flooring
Comments: Overall, T & M Flooring did a great job. Out of the five companies that responded to my inqury, T & M offered the best price and the best customer service. Matt was very helpful and accommodating with my requests. I was very satisfied with the work they did.

August 10 2010

Review by Gary G in Lemont, IL
Project: Refinish Wood Flooring
Comments: Matt delivered on all our requests, including a last minute change of stain color. The work was done on time and the quality is awesome. We are already talking about having other rooms in the house redone.

July 12 2010

Review by tim L in Joliet, IL
Project: Refinish Wood Flooring
Comments: Matt came in as scheduled, gave us the BEST price quote for refinishing our floors, accomodated the wife's schedule and was able to get in a few days earlier even. Paul and Matt are awesome guys who definitely deserve the chance to repair any and all floor problems. Thanks again.

June 25 2010

Review by Tess G in Mokena, IL
Project: Install or Completely Replace Wood Flooring
Comments: Paul did a FABULOUS job installing the new floors and refinishing our existing floors. He takes great pride in his work and it shows! A+++++ Matt did a great job handling the scheduling and making sure that the job completed on time. We could not be happier!

June 11 2010

Review by kris F in Plainfield, IL
Project: Install or Completely Replace Wood Flooring
Comments: They went above and beyond and I can't thank them enough.

June 08 2010

Review by Gurleen B in Chicago, IL
Project: Repair or Partially Replace Wood Flooring
Comments: "Yes" for recommending you to a friend or colleague; "Very Good" for how I rated you guys; and my comments were: "Matt was very pleasant to work with, and was kind enough to drive out to where I work to not only pick up my keys but to drop them off as well. The floors turned out great! It's amazing how much better the place looks with the resanded and refinished floors :)

March 30 2010

Review by james S in Willow Springs, IL
Project: Repair or Partially Replace Wood Flooring
Comments: I enjoyed working with matt very up front no bs my floors were in bad shape they did a great job floors look great.

March 07 2010

Review by lynn S in Crestwood, IL
Project: Refinish Wood Flooring
Comments: The horsing around by the younger people was a little alarming, but Matt was professional enough for me to overlook that. Everything was done in a timely manor excluding the weather. The floors look fantastic.

July 26 2009

Review by Neighbor in Joliet, IL
Project: Install or Completely Replace Wood Flooring
Comments: WOW, great job. Floor is beautiful, had T&M install around 700 sq ft of hardwood. Took the job from start to finish, removed old carpet/ceramic/laminate then laid & finished 3.25 in Oak. Was easy to work with, you could tell Matt focus is customer satisfaction. Offer suggestions & ideas on making floor blend into the different areas of the house, custom mixed the stain to our desired shade. Very satisfied with the whole process.

July 24 2009

Review by Gail L in Westmont, IL
Project: Refinish Wood Flooring
Comments: Matt was great to work with. Very personable and eager to please. Work was done in a short time and looks great! Would recommend them definitely.

April 20 2009

Review by Susan M in Romeoville, IL
Project: Refinish Wood Flooring
Comments: My floors look 100% better than they did before the refinish. Any issues I had after the job was completed were handled either the same day or the next.

March 15 2009

Review by akan G in Romeoville, IL
Project: Repair or Partially Replace Wood Flooring
Comments: Amiable, helpful, prompt, fine quality work.

February 18 2009

Review by randy B in Darien, IL
Project: Install or Completely Replace Wood Flooring
Comments: They did very nice work. There were a few like things that came up but overall they did a great job. Could have cleaned a little better during construction because we still had to live in the house while they were doing it. Overall i would use them again.

June 29 2006

Review by Neighbor in Itasca, IL
Project: Refinish Wood Flooring
Comments: Every thing went as promised. The job was start on time and completed on time. The workmenship is excellent and we have recomenend them to others.

April 14 2006

Review by Neighbor in Homer Glen, IL
Project: Refinish Wood Flooring
Comments: They did an excellent job and at a reasonable price. The bonus that was just added was a cleaning lady the day after completion. She did a wonderful job. My only complaint was that they were late starting the first day. The owner called the night before and let me know they would be a little late, 10:30 or 11, had to complete a job from the previous days work, but it turned out to be 2PM, which meant the days job wasn't completed until 10:30 PM. Overall quality of the work was very good. Cover everything with painters plastic sheeting would definitely recommend T & M flooring and would hire them again without getting any other bids.

November 13 2005

Review by Neighbor in Villa Park, IL
Project: Refinish Wood Flooring
Comments: Matt is very courteous and true to his word - My 40+ year old floors turned out beautiful, although his staff needs to adhere to his policy on cleanliness and respect to the homeowner’s property.

October 06 2004

Review by Neighbor in Glenview, IL
Project: Install or Completely Replace Wood Flooring
Comments: I was pleasantly surprised by the whole experience. It was quick and painless. I was expecting a mess based on past experiences with other companies and was very happy that this wasn't my experience this time. They were in and out much faster than I expected and did a great job.

September 23 2004

Review by Neighbor in Addison, IL
Project: Refinish Wood Flooring
Comments: Easy to work with, showed up a little late and job took longer than expected, but work was perfect.

August 06 2004

Review by Neighbor in Chicago, IL
Project: Refinish Wood Flooring
Comments: T&M did an excellent job screening our floors. I would recommend the company to anyone.

May 14 2004

Review by Neighbor in Wood Dale, IL
Project: Refinish Wood Flooring
Comments: Floor turned out nice and the price was very competitive. I would use them again.

May 12 2004

Review by Neighbor in Chicago, IL
Project: Install or Completely Replace Wood Flooring
Comments: Matt and Robert did a wonderful job. They came through quickly, laid beautiful floors, and followed up on every question I had. I would highly recommend their work and I think their prices are outstanding.

April 05 2004

Review by Neighbor in Naperville, IL
Project: Refinish Wood Flooring
Comments: It was a pleasure to work with T&M Flooring. They provided a competitive bid, and then provided quality work right on schedule.